Patient Resources
Billing, standby requests, and records
Pay Your Bill
You can pay your White Oak EMS ambulance bill online through our secure payment portal, operated by Ambulance Billing Office.
Pay NowPatient Records
Any requests for patient information must be made in person, by postal mail, or by fax — not by email.
Call (412) 672-3055 for information to request records.
Standby Requests
White Oak EMS is available to provide EMS standby coverage for community events, sporting events, and large gatherings within our service area. Submitting a request early helps us schedule appropriate staffing.
Request Standby CoverageHIPAA Privacy Notice
View the HIPAA Privacy Notice (PDF) →Grievances
To file a complaint or grievance, please visit the complaint page.